Care Coordinator
Salary: Up to £29,000 per year (depending on experience) + performance bonus
Job Type: Full-time, Permanent
Location: Manchester North & Salford (office-based with regular field visits)
We are partnering with a reputable community care provider in Manchester North & Salford that is looking to recruit an experienced Care Coordinator to join their growing domiciliary care team.
This is an excellent opportunity for someone with experience in home care coordination who enjoys balancing operational organisation with client-focused care. The successful candidate will play a key role in ensuring care services are delivered efficiently, safely, and to a high standard.
What’s on Offer
- Salary up to £29,000 per year (depending on experience)
- Performance-related bonus
- 30 days paid annual leave (including bank holidays)
- Career development opportunities within an established care organisation
- Supportive and collaborative team environment
- On-site parking
About the Role
This role combines office-based coordination, field-based client visits, and participation in a shared on-call rota to support the out-of-hours running of the service.
Office-Based Responsibilities
- Create and manage staff rotas and travel schedules to ensure continuity of care
- Maintain accurate records in line with CQC standards and GDPR requirements
- Liaise with service users, families, care staff, and external professionals
- Update and review care plans and risk assessments
- Record and manage incidents, complaints, and safeguarding concerns appropriately
- Support the day-to-day coordination and smooth operation of the care service
Field-Based Responsibilities
- Conduct initial client assessments and periodic care reviews in clients’ homes
- Monitor service delivery to ensure compliance with policies, procedures, and regulatory standards
- Build strong relationships with clients and their families
- Support care staff where required and ensure health & safety compliance
On-Call Duties
- Participate in a shared on-call rota with the management team
- Respond to out-of-hours queries, emergencies, or staff issues
- Support continuity of care and ensure service users receive appropriate assistance when required
Requirements
- Full UK driving licence and access to a reliable vehicle
- At least 1 year of experience in domiciliary/home care coordination
- Strong communication and interpersonal skills
- Excellent organisation, time management, and attention to detail
- Experience with rota planning and travel coordination
- Confidence using care management systems (e.g. PASSsystem or similar)
- NVQ Level 3 in Health & Social Care (or working towards it)
- Ability to support, motivate, and guide care staff effectively
If you are looking to join a well-established community care service where you can make a real difference, we would welcome your application.
INDCARE
