Estate Manager – Supported Living Services

Full‑time | Permanent | 35 hours per week

Location: Derby

Salary: Competitive, based on experience

An award winning organisation is seeking an experienced and motivated Estate Manager to take the lead across a supported living estate. This is an exciting opportunity for someone who thrives in a fast‑paced environment, values high quality resident experience, and enjoys shaping services that genuinely improve people’s daily lives.

The Role

As the Estate Manager, you’ll oversee the smooth running of a multi‑service estate, ensuring residents receive safe, reliable, and respectful support. You’ll take responsibility for estate wide operations including accommodation services, housing management, maintenance, catering, housekeeping, reception and administration.

You’ll be a central figure in creating a positive environment, driving improvements, and ensuring the estate operates to the highest standards across compliance, service delivery and resident engagement.

Key Responsibilities

• Lead, coach and inspire a diverse team across multiple service areas
• Ensure full compliance with landlord responsibilities, legal requirements, and health & safety standards
• Oversee tenancy management, resident support, and occupancy performance
• Manage budgets, rents, service charges and overall financial stewardship
• Introduce and embed digital systems and smarter processes to streamline operations
• Build strong links with local partners, stakeholders, and community groups
• Champion resident involvement and contribute to organisational development initiatives

What We’re Looking For

We’re seeking someone who brings a confident leadership style, strong operational judgement, and a warm, person centered approach.

Experience & Qualifications

• Degree‑level education or equivalent experience
• Housing, management, or care‑related qualification (NVQ Level 4 or higher desirable)
• Senior leadership experience within supported living or social housing services
• Strong understanding of landlord compliance, welfare benefits and sector regulations
• Proven ability to manage teams, budgets, and service improvements
• Comfortable working with digital tools, data dashboards and technology‑led solutions

Personal Attributes

• Skilled communicator with strong relationship‑building abilities
• Empathetic approach to supporting vulnerable adults
• Commercially aware with solid financial understanding
• Forward‑thinking, proactive and solution‑driven
• Flexible and prepared to be part of an on‑call rota

What’s on Offer

• Competitive salary package
• Up to 9% employer pension contributions
• Extensive wellbeing benefits and perks, including a health cash plan
• Life assurance (4x salary)
• Birthday leave + voucher
• Enhanced family‑friendly support
• Additional wellbeing, volunteering and development days
• A supportive, inclusive and progressive organisational culture

If you’re passionate about delivering a safe, engaging and high‑quality living environment and want to take ownership of a meaningful leadership role, we’d love to hear from you.

Get in touch for a confidential conversation or to request further details.

Contact information

James Maclean